When a company decides to relocate its servers to a data center for disaster recovery purposes, they must pay close attention facility features. This article details the most important considerations when identifying a suitable data center facilty.
It is imperative that your provider offers a reliable power supply to ensure continuity. Power is the lifeblood of any colocation facility, and the provider’s primary and backup power sources should be scrutinized. The provider’s power design should be 100% concurrently maintainable, preventing equipment from risk during maintenance. The site should have multiple UPS and generator systems as well as on-site fuel storage to ensure uninterrupted operation. It is important to aim for a 100 percent uptime service level agreement (SLA).
The data recovery center should have state-of-the-art security to ensure that essential data and systems are secure. A strong security system facilitates disaster recovery and ongoing essential business operations. Multi-level physical security equipment should include video surveillance, mantraps with ID verification and biometrics, and video surveillance.
Look for world-class facilities with advanced cooling systems and premium fire suppression systems. Structurally, the site should be capable of withstanding extreme weather systems and provide Tier 1 Internet connectivity, along with intelligent IP and IP MPLS networks.
Network Connectivity and Proximity
Make sure the provider is ‘carrier neutral’. These providers do not lock companies into a specific carrier, as this limits network connectivity. Look for a provider that offers access to a wide range of tier one customizable network services. The site should also be located in an area of dense fiber carriers. The addition of private fiber connectivity ensures seamless connection, even in the event of a natural disaster.
On-site support, Virtual Hands Services and Technical Support
A data center should be staffed 24x7x365 by highly trained technicians. Your authorized staff should be able to gain secured access to your hardware at any time. Look for a colocation provider who supplies virtual hands services and technical support. This ensures that regardless of the issue, you get immediate attention and resolution for any issue.
The data center’s proximity to your headquarters is an important concern. You’ll also want your provider to be located in a favorable business climate with easy access to roads, airports and hotels. The location should also be unlikely to be affected by natural disasters such as hurricanes, brush/forest fires and earthquakes.
Worksite Recovery Unit.
A site that can offer dedicated office space and conferencing facilities allows for continuity of operations when a home office is affected by disaster. The data center should be close to hotels, easily accessible and able to provide dedicated capacity that is sufficient to continue critical business operations.
With Internet-based threats increasing, look for a provider offering a managed firewall network service that includes the relevant hardware, software and licensing, along with the configuration, installation and maintenance services necessary to protect your network.